Hi! We are DesignThinkers London

The DesignThinkers London Hub hosts our Global DT Employee Experience Center. Based in London, we specialize in Employee Experience and Executive Coaching, bringing a wealth of experience in multinational organizations and their complexities. We leverage our expertise to provide projects and training to organizations worldwide as part of the DT global network.

Cartier logo
PwC logo
Philips logo
Ziggo logo
IBM logo
Procter and Gamble logo
Ahold logo
Salesforce logo
Bloomberg Philanthropies
Michelin Logo
Coca Cola logo
Kpn logo
Erste Bank logo
Telenor group logo
Adidas logo
ServiceNow logo
ING logo
Rockwool logo
Cartier black logo
PwC black logo
Philips black logo
Ziggo black logo
IBM black logo
Procter and Gamble black logo
Ahold black logo
Salesforce black logo
Bloomberg Philanthropies black logo
Michelin black logo
Coca Cola black logo
Kpn black logo
Erste bank black logo
Telenor group black logo
Adidas black logo
ServiceNow black logo
ING black logo
Rockwool black logo

We believe Employee Experience is fundamental to an organization’s ability to create, deliver, and convert value both now and in the future. As the global Employee Experience Design Center, we continuously gather and refine our knowledge and practical expertise to provide the best possible Employee Experience solutions and training worldwide.

We can help you attract and retain the right talent.

We are the only agency that combines Design Thinking experts with seasoned HR professionals to create impactful solutions, elevate your team’s capabilities, and foster a people-focused, high-performance culture. We collaborate with you through high-energy sprints, research, and validation work, complemented by training and coaching tailored to your organization. Together, we develop a customized plan of services to meet your unique needs and unlock your organization’s potential.

 

L'Oreal | Future leadership amidst a department merger


The new Parisian department store offers L’Oreal Group growth opportunities through cooperation with the DFS Group. This partnership brings new ventures and questions about future strategic leadership. L’Oreal invited DesignThinkers to organize training sessions to co-create future success scenarios. Read on to learn about applying Design Thinking in luxury retail.  
L'oreal training
 

L'Oreal | Future leadership amidst a department merger


The new Parisian department store offers L’Oreal Group growth opportunities through cooperation with the DFS Group. This partnership brings new ventures and questions about future strategic leadership. L’Oreal invited DesignThinkers to organize training sessions to co-create future success scenarios. Read on to learn about applying Design Thinking in luxury retail.  
 

L'Oreal | Future leadership amidst a department merger


The new Parisian department store offers L’Oreal Group growth opportunities through cooperation with the DFS Group. This partnership brings new ventures and questions about future strategic leadership. L’Oreal invited DesignThinkers to organize training sessions to co-create future success scenarios. Read on to learn about applying Design Thinking in luxury retail.  
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
Cartier training
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
 

Coca Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
Coca Cola training
 

Coca Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
 

Coca Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
 

ING | Accelerating Innovation for Financial Services


ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.
ING case training
 

ING | Accelerating Innovation for Financial Services


ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.
 

ING | Accelerating Innovation for Financial Services


ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.
 

Rituals | Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.
Rituals training
 

Rituals | Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.
 

Rituals | Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

"Personable, interactive, live experience that helps to get better at looking at challenges from a human centric perspective."

Diana Akhmetzyanova, ING Bank

We offer the most impactful and sustainable way to improve employee experience to build and maintain a happy efficient workforce and turn employees into ambassadors.

We work on three levels to enhance your Employee Experience. First, we focus on content, where we combine data and qualitative employee research to identify key opportunities and design viable solutions to elevate your Employee Experience. Second, we build capability by enhancing your team’s skills, enabling them to continually design and improve the Employee Experience in a relevant and responsive manner. Third, we cultivate a culture that fosters a people-focused, innovative, high-performance environment. With our global Employee Experience Center in London, we continually expand our practical expertise for you to leverage.

Catalina Schveninger, People strategies, employee experience

Catalina Schveninger

Managing Partner DT London & Senior EX Consultant

Tim Schuurman, People strategies, employee experience

Tim Schuurman

Founding Partner DesignThinkers & Senior Consultant

Adela Cristea, People strategies, employee experience

Adela Cristea

Managing Partner DT EE & Senior Consultant

Elmo Diederiks, People strategies, employee experience

Elmo Diederiks

Senior Partner DesignThinkers & Consultancy Lead

Pedro Janeiro, People strategies, employee experience

Pedro Janeiro

Associate Partner DT Iberia & Senior Consultant

GET IN TOUCH WITH ONE OF OUR EXPERTS: TIM SCHUURMAN | FOUNDER & SENIOR CONSULTANT

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We’re here to empower you through content and capability. Get to know us better and read more about our Employee Experience offerings below.