Designthinkers agency

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Thomas de Bresser, Managing Partner DT Agency

Our Expertise

Building Innovation

Put your innovation strategy into action. Together we design and deploy a structured approach to deliver innovation.

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Building Digital Services

A breakthrough digital product in your customers’ hands within 100 days to deliver rapid business impact.

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Online Design Sprint

Explore, design and validate new ideas rapidly in high-paced online Design Sprint, guided by our experienced facilitators.

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Let's Connect

Get in touch with our experts to discover and co-create the innovative future ahead of us.

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Countries

25

For our innovation projects, we tap into our global DT Network of talent and expertise.

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Global Reach

75.000

Our network of practitioners, creators, navigators, leaders, change makers & innovators.

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Client Base

+500

Trusted by Fortune 500 and leading innovators all over the globe.

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Cases

DT in Financial Services

How can we support ING in a human-centred way improving services in the financial industry?

ING is preparing for the future whatever the speed of change. With facilitation of DesignThinkers we accelerated an innovation process that embeds the users’ perspective in product & service development and successfully combining Lean, Agile & Scrum with Design Thinking. In order to enable ING to bring relevant solutions to the market faster.

ACCELERATORS, CAPABILITY & TEAM BUILDING
1000+ PEOPLE REACHED
THE NETHERLANDS, SPAIN, GERMANY & ROMANIA

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DT in HR for Beverage Industry

How can we support the Global Coca-Cola HR Department in redesigning its employee services?

DesignThinkers facilitated the redesign of Coca-Cola HR & the employee ecosystem. How can we demonstrate a human touch in the digital world we work in? Resulting in improved service scenarios for hiring and on-boarding for new Coca-Cola employees worldwide. The main outcome is a set of prototypes & roadmaps on how to implement these pilots.

ACCELERATORS, PROCESS DESIGN & REMOTE COACHING
500+ PEOPLE REACHED
EMEA, USA & BALTIC STATES

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CJM for Hospitality Services

How can we improve the service delivery by using customer journey mapping as a redesigning tool?

The main objective for DesignThinkers included training and coaching a team of marketing specialists and managers of MOS Burger. Providing facilitation for qualitative research in a co-creation setting and designing new innovative future customer journey scenarios. To underpin its focus on helping the Taiwanese service industry become more innovative.

QUALITATIVE RESEARCH & CJM DEVELOPMENT
500+ PEOPLE REACHED
TAIWAN & JAPAN

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Human-Centered HR Approach

How can we stimulate a human-centred attitude within Randstad to optimize client relationships?

Randstad brings clients back in the spotlight by opening The Kitchen, a creative space where employees can experiment with various ingredients to optimise the customer experience. Cooperation with DesignThinkers led to a solid foundation for a tailor-made training programme, including toolkit, followed by a long-term strategy and coaching on the job.

CREATIVE SPACE, CAPABILITY BUILDING & IMPLEMENTATION
350+ PEOPLE REACHED
THE NETHERLANDS

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Case: Cartier

How can we improve the employee experience of Cartier by adapting their working environment to their functional x emotional needs?

DesignThinkers Academy and Cartier worked together on a project closely related to the employee experience: the working environment. Cartier Benelux is based in one prestigious building in the center of Amsterdam.

5 DAY WORKSHOP
15 PARTICIPANTS
AMSTERDAM

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Our Clients

“The design sprint with top professionals from DesignThinkers and the hands-on approach inspired my work as a human-centered design consultant.”

Alexander Faga, SWISSCOM

Our team

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Newsletter

The DesignThinkers Newsletter is the easiest way to keep up-to-date with the courses and events organized by us and also by members of the DesignThinkers Network, working in the Design Thinking and Innovation field all around the globe.

We will inspire you with articles, publications and videos. Please reach out to us if you would like to contribute to the next issue. We are always looking for interesting content to share.

Global Reach