Digital Service Design
The most impactful and sustainable way to improve employee experience, to ultimately build and maintain a happy efficient workforce, and turn employees into ambassadors. Together, let’s amplify the impact of HR through human-centered design principles, while enhancing the long-term employee experience.
We specialize in creating future-proof, agile organizations by transforming employee experience through impactful and sustainable strategies. We combine Design Thinking with HR expertise to provide your teams with the tools and skills to identify and seize opportunities. By building on your organization’s strengths, we guide you and help you cultivate motivated, innovation-ready teams and foster essential connections, ensuring a thriving employee experience that propels your business forward.
Putting the human factor back into HR.
So, how might we improve your Employee Experience to attract and retain the right talent? Together, we identify key opportunities & define the steps to viable solutions to bring your Employee Experience to a higher level. Overall, we sow the seeds for a people focused high-performance culture.
What we provide
Do you recognize this challenge?
Let’s make your employees happy, today.
Sounds good? Our services can help address your strategic HR challenges.
Our 2-day EX Design Sprint allows us to tackle one of your specific EX-related issues. For a broader assessment, our DT EX Assessment puts the thermometer into your organization, evaluating your EX from both an HR and overall organizational perspective. If your team needs to build foundational EX design skills, our DT EX Training can equip them with the necessary knowledge and mindset. Finally, for a comprehensive EX overhaul, our Full EX Design project guides you through the entire process, working closely with your organization.
Employee Experience Services
Design Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit our bandwidth to tackle some of the more strategic HR challenges Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a living labs pilot plan to
start making impact immediately
Design Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit our bandwidth to tackle some of the more strategic HR challenges Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a living labs pilot plan to
start making impact immediately
Design Sprint
Tackle a specific HR challenge together
Often day-to-day HR operations limit our bandwidth to tackle some of the more strategic HR challenges Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.
Outcomes:
- Validated improvement opportunities
- Prioritized concept solutions
- Definition of a living labs pilot plan to
start making impact immediately
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Validated improvement opportunities
- Validated concept solutions
- Small-scale real-life pilot
- Follow-up plan
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Validated improvement opportunities
- Validated concept solutions
- Small-scale real-life pilot
- Follow-up plan
Full EX Project
Embark on an EX design & innovation journey
In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.
Outcomes:
- Alignment and ownership relevant stakeholders
- Validated improvement opportunities
- Validated concept solutions
- Small-scale real-life pilot
- Follow-up plan
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Capability Development
Empower your team with the right skills & mindset
We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.
Outcomes:
- Solid innovation skills, mindset & approach
- Common innovation language
- Broader organizational & stakeholder
awareness of the innovation mindset
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in innovation performance
against best-in-class - Identification of key improvement
opportunity areas - Innovation strategy and action plan
to address these opportunities
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in innovation performance
against best-in-class - Identification of key improvement
opportunity areas - Innovation strategy and action plan
to address these opportunities
Assessment
Provide shared insight in your innovation performance
An organization-wide digital survey combined with in-depth interviews provides deep insight into for example your innovation readiness, your team's capabilities or your HR performance. This is a solid basis to define focused improvement initiatives for maximum impact.
Outcomes:
- Insight in innovation performance
against best-in-class - Identification of key improvement
opportunity areas - Innovation strategy and action plan
to address these opportunities
GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT
Jump on a free intro call today
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